TOUCAN Video Doorbell Not Connecting To WiFi? Reasons & Solutions

TOUCAN Video Doorbell

A wireless doorbell like the TOUCAN Video Doorbell is a great addition to any home or business. The doorbell allows you to see, hear and speak to whoever is at your door. This saves you time if you need to get to the door and allows you to interact with your customers or delivery people in real-time. You’ll also be able to view the footage at any time on your phone or tablet. This will let you see who is at your home or business and you can even talk to them, even if you’re not home. Indeed, the TOUCAN Video Doorbell is a great addition to any home or business and is available at an affordable price. 

Moreover, the toucan wireless video doorbell installation easily uses available wires so you can be notified of your visitors. Just install the transmitter and put the receiver on your phone and ta-da! You will be notified of your visitors and you won’t have to worry about missing an impromptu visit from a neighbor. Besides, it is also equipped with a motion sensor, wireless chime and wireless range extender. 

Why is the TOUCAN Video Doorbell not connecting to WiFi?

TOUCAN doorbells require a working Wi-Fi connection to function properly. Its service may be hampered if not connected properly. Users frequently complain that their wireless doorbell is not connecting to their Wi-Fi network. In addition, it can occur when a technical glitch prevents the Ring doorbell from connecting to the internet.

For example, if your Wi-Fi connection is not active or functional, your doorbell will not be able to connect to it. Here are the reasons why the TOUCAN doorbell is unable to establish a functional connection with the WiFi: 

Incorrect login credentials: This occurs when you enter the Wi-Fi password or username incorrect. As a result, you cannot connect the doorbell to the active Wi-Fi network. Check your credentials once to ensure you’ve entered the correct information.

Inadequate Wi-Fi connectivity: The TOUCAN will not function properly if your Wi-Fi connection is not strong enough to provide service. A poor connection can also be caused by the router being in an inconvenient location. 

The device’s low battery: A low battery level in the doorbell or router can also disrupt the connection.

Power outage: If there is a power outage or a power loss, the Wi-Fi will not function. As a result, there will be a brief network outage, and the doorbell will not function.

Best solutions: TOUCAN Video Doorbell Not Connecting To WiFi

Connecting your TOUCAN to your router is the best way to establish a continuous Wi-Fi connection. In most cases, a network issue prevents the doorbell from connecting to the Wi-Fi. To reconnect your device, you can use any of the following methods:

Examine Your Network

TOUCAN WiFi doorbell service is frequently disrupted by a poor network connection. In that case, the best course of action is to recheck the router network’s status.

First, turn off the doorbell. Then, connect your smartphone to your Wi-Fi router. If the phone connects without a hitch, the network is in good working order. After that, you can reconnect your doorbell.

Change Your Password

If you recently changed your Wi-Fi password, the TOUCAN device may no longer connect to it. That is, even if the device was previously connected, it will need to be reconnected. In this case, you must manually reconnect it to your router.

Open the doorbell app after changing the password and manually reconnect the device by typing the new password.

Restart the Router

A router will occasionally lag and take a long time to establish a connection. In such cases, your wireless doorbell will also take longer to connect. Rebooting the router is the best way to resolve this issue. Simply turn your router off and wait five minutes. . After that, you can activate it. After a reboot, it will resume normal operation.

Examine Compatibility

TOUCAN Video Doorbell devices typically use a 2.4 GHz Wi-Fi connection. Because these devices lack complex hardware, they are incompatible with a 5 GHz WI-Fi network. It is the underlying problem if you have recently switched to a Wi-Fi router with a connection length of 5GHz. The most effective method is to use a Wi-Fi router with a 2.5 GHz network. You can also use a router that can provide networks at both 2.5 and 5GHz.

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